At skirtlyric, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.

Returns:

• If you wish to return an item, please contact us at [email protected] within 14 days of receiving your order.
• The item must be in its original condition, with all tags and packaging intact.
• Once we receive the item, we will issue a refund to your original payment method, excluding any shipping charges.

Exchanges:

• If you wish to exchange an item, please contact us at [email protected] within 14 days of receiving your order.
• The item must be in its original condition, with all tags and packaging intact.
• Once we receive the item, we will send you the new item, and we will cover the shipping costs.

Defective or damaged items:

• If you receive a defective or damaged item, please contact us at [email protected] within 7 days of receiving your order.
• We will offer you a refund or exchange, and we will cover the shipping costs.

Please note:

• We do not accept returns or exchanges on items that have been used or damaged by the customer.
• The customer is responsible for the cost of return shipping, except in the case of defective or damaged items.

Refunds:

• Refunds will be processed within 7-10 business days of receiving the returned item.
• We will issue the refund to your original payment method, excluding any shipping charges.

If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact us at [email protected].

Thank you for choosing skirtlyric as your trusted source for shoulder bags. We value your satisfaction and will do everything we can to make sure you are happy with your purchase.